Posts Tagged ‘poor service’

In the course of very few days ,very many things have happened. I apologize for being away and not keeping you guys in the loop but it has been certified crazy for a while. 
Got the van, got the dropcards (they look AWESOME), got the stickers and got the posters. Then van started making strange noises and we scheduled an appointment for Monday to fix the noises. Waited for CDs and tshirts to come Saturday but no luck. Played Inman park festival Sunday and it was a blast! Said goodbye to everyone and drove by myself with the pups to FL. Got home, had veggie burgers with the fam and when to bed. Woke up and things started going south. 
Greg took the van to get fixed. We were told it would take a couple hours till they could get him in and that the repair itself would take two hours and would be in the $250 range. Instead, Greg got there at 8:45am and waited till 5pm for them to get the van in. In the meantime had to walk two miles to get something to eat and was freezing. Such horse***t!!!
 I picked up Steve from the airport in Tampa  and went directly to practice. Practiced till 9:30 came back to moms and got a call from Greg. They “did” fix it but he got home to pack and after tuning off the van it won’t start again. Started was aparently shot. Called AAA to come and tow him out of the back alley because he was blocking a parkinglot exit but the towtruck couldn’t tow him with the equipment he had. Called another towtruck and around 12:30am he tried to tow him but couldn’t. Towtruck driver called dispatch to get a tow dally to help, dispatch informed him that “we don’t do shuttle buses”. That’s horse***t #2. 
At 1:30 am Greg calls, exhausted and fed up. and ends up sleeping in the van. 
This morning I woke up at 7:45 got coffee, got ready for tv. Had to go on acoustic because Greg was stranded in Atlanta due to the van not being usable. Went live on tv to promote for the record- always a fun time at channel 10, such awesome nice people. Messed up some chords and words but eh, you know… It was waaaaay early
Called Greg after we got out of the tv station, he talked to the service department manager and the sales lady who said they were beside themselves,couldn’t believe that the mechanic didn’t fix anything, said they were going to send a tow truck and fix it for us today. Took the van in while Greg cleaned the apartment and went to the studio. We both agreed that due to the fact that before buying it we gave them an entire day to do a thorough inspection to make sure everything is ok and we were assured 100% that there was nothing wrong with the thing, they should fix it at no cost to us seeing as though they completely inconvinienced us, and greg wasn’t able to make shows and dealines because of their mistakes and had we known there was something wrong with it we would NOT have bought it. Regardless, they made us pay them $900.00 . Horse***t!
  Steve and I had acoustic practice, I started getting sleepy and loosing my mind a litle bit so we took a break. Then went to full band practice at 7pm and got out at 9pm. The practice space owner creeped me out a bit but what are you gonna do. Called Greg to see if he left…
He made it about 50 miles out of Atlanta and all the noises that they had “fixed” came back. The van wouldn’t accelerate past 60mph and the headlights were flickering on and off as he was driving. Oh, and did I mention that 3 times they said the van had gotten an oil change ? I think not! Greg had to stop and by quarts of oil because the level was below the red line. It’s pretty crappy. I don’t think it’s morally right. 
All horse***t aside, we got the CDs and although I haven’t seen them yet cause Greg has them, he said they are BEAUTIFUL. I can’t wait to open the first one and smell it! I am so pround of this record. Also got the tshirts and they look fantastic. So… Yeah. Packing like a maniac and dealing with all of these little disasters has been very disorianting. I’m hoping it’s a way to get all the bad stuff out of the way before we go on tour. 
We are oficially going to make a van fund to help pay back the $10,000.00 that we sunk into this piece of junk. Donations at shows will be greatly appriciated and needed. 
Cd release show Friday can’t come soon enough!

Crazed,frazzed,disorianted,deranged
Geri X.